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Frequently Asked Questions about Dancutter, the products and services we offer.

Got questions? We’ve got answers! Our FAQ page is designed to provide you with quick and clear responses to your most pressing queries. From basic information about Dancutter to detailed guidance on our products and services. Feel free to explore and get all the information you need to make your experience with us even better.

Products

Dancutter specialises in trenchless pipeline rehabilitation equipment, including robotic systems for cutting, grinding, and milling in pipes. Our product range of robotic reinstatement cutters includes DC MINI BIKE, DC SUPER FLEX and DC MAXI FLEX. 

DC MINI BIKE: 50-75 mm / 2” – 3” 

DC SUPER FLEX: 75 – 150 mm / 3” – 6” 

DC MAXI FLEX: 100 – 300 mm / 4” – 12” 

Yes, Dancutter’s solutions are designed to efficiently work in narrow pipes with both 45° and 90 ° bends, making them suitable for complex rehabilitation tasks. 

Dancutter’s cutters can cut in a variety of materials, including PVC, liner, concrete, and steel. You can easily switch between a carbide head for PVC or liner to a diamond head for concrete to adapt the cutter to suit the job! Ease of use increases on-site productivity by reducing the time required to switch the cutting heads. 

To purchase our products, contact our local Dancutter dealers. If there is not a dealer in your local area contact Dancutter A/S on +45 9651 2150 or info@dancutter.dk.

After Sales and Service

Yes, Dancutter offers training, service, and support globally to ensure effective use of our equipment. Learn more on our Service page. 

For any inquiries or assistance, please visit our Contact Us page or email us at infor@dancutter.dk.

Definitely! Explore our comprehensive How-To Video Library, accessible both on our dedicated Video page and Dancutters‘ official YouTube channel. These videos offer clear, step-by-step guides on effectively utilizing our products and conducting essential maintenance. By following these instructions, you can significantly enhance the longevity and performance of your Dancutter equipment. However, when purchasing your first cutter, we always recommend taking a certified training course with one of our Dancutter dealers. Contact us for more information on training. 

Yes, our Dancutter dealers offer a wide range of spare parts for our robotic reinstatement cutters. Visit our Contact us page to find your local dealer. If you need assistance or have questions, our team is ready to help. 

Yes, our products come with a standard warranty. For details on warranty coverage and terms, please refer to our [Warranty Policy] page. 

To stay informed about the latest products, announcements, and industry news, subscribe to our newsletter on the News page. You can also follow us on Linkedin, Facebook and Instagram for real-time updates. 

Website

To download user manuals for the DC MINI BIKE, DC SUPER FLEX and DC MAXI FLEX please go to our Download page. 

We take the security of your personal data seriously. Our Privacy Policy describes how Dancutter collects and processes your personal data. https://dancutter.com/privacy-policy/  

We welcome your feedback and suggestions! Please visit our Feedback page to share your thoughts or ideas. We appreciate your input as we continuously strive to improve our business. 

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We are ready to answer your questions.

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